> I find that they're often the only thing that will be truthful about a company's intentions.

Really? Many years ago, I had to physically sign a license with Microsoft to obtain some software. The license was not consistent with the license included with the software. Both licenses effectively said they were the real license and that any other agreement you made with Microsoft was not valid.

I don't think there was any nefarious intent. It was likely to avoid a situation where Microsoft employees offered terms that were not approved of by the company. Still, it goes to show that it can be awfully difficult to judge the intent of a company.