I will give Bill this, he does know how to play a typical user. Yeah, MS has some shenanigans (putting it mildly) in its birth and climb, but it was obvious from that that he was a relatively competent nerd, programmer etc., and that he was trying to paint the thought process of someone trying to put together family videos not "hurr, where this go, what this do?" like a Neanderthal.

Amusing watching all the executives try to push responsibility on each other and stay out the spotlist or, if unavoidable, take ownership of the smallest possible part of the problem, and then convene committees (that largely caused the mess) to solve the mess.