> (not parent) their onboarding pushing is frequent, app is fine but web is popup-y with offers/perks

Fair. They do advertise plans to existing subscribers, even plans that aren’t even an upgrade from your current one.

However on the other hand they do offer a toggle to turn these off completely in the settings. One could argue that it should be opt-in rather than opt-out though.

I wouldn’t count this as a black mark against their reputation though as it’s not the product inherently getting worse.

Funny enough this has been pointed out a lot pretty frequently this past week.