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Aurornis 7 hours ago

They’re using “traditional search” to mean the shopping specific search widget or page, which is a separate feature from traditional search. It aggregates retailer listings and sorts them by price.

The AI mode is based on normal top search results, which are oriented toward information about the product like the manufacturer’s page, which is usually going to be full MSRP.

So technically correct that the AI mode is not using the price ranking from the separate shopping mode, but the intent of the AI mode is to find information about the search term first and prices second. The intent of shopping mode is to find lowest prices first and not find any information about the product at all.

In my experience, shopping mode will show a lot of low prices that I can’t actually get because when I get to checkout shipping is $10 higher than anywhere else for some inexplicable reason, or the Google listing was tricked into showing a coupon code that doesn’t work with some exclusion message at checkout. The worst are the sites that show Googlebot a lower price on the indexing pass but then charge regular customers full price when you get there.

In some product areas these tricks are so widespread that every vendor uses them. Search for contact lenses at the lowest price and every single website will have a low price indexed by Google but will add a checkout fee to bring the price back up to full at checkout to cancel out the discount.

I haven’t found shopping mode to actually save me any money other than in a few rare cases. Usually it just wastes my time.

base 6 hours ago | parent | next [-]

It's not a trick. What you receive as shipping or taxes on google shopping are not the final ones, google doesn't have your full address, neither doesn't have info from the merchant for all taxes (depends on the country) and shipping applied to the product to all possible locations.

bronlund 6 hours ago | parent | next [-]

What do you mean Google doesn’t have my full address? :)

kridsdale1 5 hours ago | parent | next [-]

There are very strict protections in place surrounding software’s use of a users address info. It’s not just a library call to access it (which the Shopping UI might do). Requires explicit user opt in on a per feature basis.

apefulsin 3 hours ago | parent [-]

Is that GDPR? Is it still true in America?

esyir 5 minutes ago | parent [-]

There are internal controls as to the use of personal data within Google. Contrary to the popular opinion, personal data is not actually a free for all within Google

warkdarrior 4 hours ago | parent | prev | next [-]

Not only Google does know your full address, but it also knows which corner of which room you are cowering in.

5 hours ago | parent | prev [-]
[deleted]
Aurornis 5 hours ago | parent | prev | next [-]

The trick is the fees.

Google shopping result might show an accurate shipping fee, but at checkout you will notice a $50 fee that exactly makes up the difference between the retail price and their Google Shopping indexed price.

californical 5 hours ago | parent | prev | next [-]

Holy gaslighting! Why do more reputable sites which don’t rank highly in the shopping results not have this problem? It’s specific to using the shopping results from search engines, I didn’t recently get any “surprise fee” on the Polk Audio manufacturer website directly, for example

picofarad 6 hours ago | parent | prev | next [-]

You missed the fees. Contact lenses can be shipped in a flat rate box. Taxes have a ceiling.

I 100% believe the sites are showing different prices to bots vs humans.

mistrial9 6 hours ago | parent | prev [-]

google seems to know my exact age, my address, where I log in from often, but definitely the devices (unique ID) I use to connect. California voter here.

keeda 4 hours ago | parent | prev [-]

Maybe not the same thing you’re seeing, but hiding the margin in shipping fees is a common and time-honored technique on e-commerce sites like Amazon and eBay. Find any regular product, sort by price lowest-to-highest, and witness the number of very cheap items that look like an amazing deal… until you see the shipping charges. At which point it is as or often more expensive than the higher priced items + shipping.

It must be working on some unsuspecting shoppers because those listings are all over the place. There seems to be no policy against them either, and of course those items are never eligible for Prime shipping. To its credit, at least Amazon these days shows you the shipping costs on the product page itself, as opposed to finding out at checkout.

crazygringo 4 hours ago | parent [-]

On eBay for certain scammy sellers, but not as a general rule.

And on Amazon, certainly not for items sold by Amazon or part of Prime. Again, only scammy third-party sellers.

keeda 3 hours ago | parent [-]

I guess by definition if they’re doing such things they’re scammy… and aren’t 3rd party sellers the biggest contingent of sellers on Amazon? I mean, I found such listings for almost all of the things I recently shopped for, including water bottles, cooking appliances, sports shorts, coffee cups, camping chairs, usb drives, video cables, beach sandals, winter wear, multivitamin supplements…

Not quite a scientific study, but I always sort by cheapest just to check and see this pattern every time.

The distinction you make is technically correct, but a does not lessen the scale at which it is happening.