From a cursory search, this woman looks credentialed and worked at many FAANGs. How can someone with that pedigree not understand a prompt isn't 100% followed to the letter?

Maybe the emails weren't worth it? I have little to bother if most of my emails go away, especially if I am switching companies every few years anyway.

Credentials does not equate to situational awareness and predictability. The former editor of Wired magazine wholeheartedly trusted his child's baby videos and photos to iCloud, until he got hacked and all the videos got deleted forever. No offline backup, everything lost.

Sometimes people become enamored by technology, and despite their training and education, they make a terrible mistake.

https://www.wired.com/2012/08/apple-amazon-mat-honan-hacking...