Parts of this reminded me pleasantly of one of my favorite John Regehr posts, "Operant Conditioning by Software Bugs" https://blog.regehr.org/archives/861

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jakevoytko a day ago | parent | next [-]

This reminds me of my first job, where we did a lot of 3d modeling and mobile robotics research. When we were trying to reproduce motion bugs, a coworker of mine would track down our manager and put him at the controls. More times than not, the bug would surface and it'd trip our logging and we tracked it down.

I asked him why he does this. His explanation was really built on this operant conditioning idea: "we use this stuff for 8 hours a day and we train ourselves to avoid all of its little pitfalls. So I get the most available person who hasn't used it all day, which is our manager. He uses it differently than we do because he doesn't avoid all of its little problems. But if we have a really tricky problem, I get our manager's manager. I don't know if you've ever seen him try to use an xbox controller, but he has the spatial reasoning abilities of a goldfish. He's never failed to reproduce a really hard bug. If I ever needed an Einstein-level bug reproduction, I'd track down the head of the department and put him in front of it, but it's never come to that.

	▲	bentcorner a day ago \| parent \| next [-]
		Reminds me of watching my wife use her computer. I'd help her with something and realize all the little things more regular computer users just put up with. Incorrect focus, focus stealing, windows popping up behind current windows, unclear window styling, invisible scrollbars, moving page elements, unclear instructions, the list goes on and on and on.
	▲	jay_kyburz a day ago \| parent \| prev [-]
		Unreal Engine is like this. You stab your toe about a thousand times for the first few months. Eventually you lean to stop pushing the buttons that crash.

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jodrellblank 4 hours ago | parent | prev [-]

"Time passed, and they resented the defects no longer. The defects had not been remedied, but the human tissues in that latter day had become so subservient, that they readily adapted themselves to every caprice of the Machine. The sigh at the crises of the Brisbane symphony no longer irritated Vashti; she accepted it as part of the melody. The jarring noise, whether in the head or in the wall, was no longer resented by her friend. And so with the mouldy artificial fruit, so with the bath water that began to stink, so with the defective rhymes that the poetry machine had taken to emit. All were bitterly complained of at first, and then acquiesced in and forgotten. Things went from bad to worse unchallenged."

- E.M Forster, The Machine Stops, 1909

http://emforster.de/hypertext/template.php3?t=tms