> The system in which those companies exist is explicitly designed though to strip away any humanity or moral qualms as much as possible.

Citation needed.

If this area of research interests you, look into Thompsons "Designing Responsibility: The Problem of Many Hands in Complex Organizations" from 2017 or Bovens ur-werk "The Quest for Responsibility" from 1998.

Diffusion of moral responsibility in complex organizations is not a new observation.

The Wikipedia article leans a bit too much on the psychology and not on the organizational design / decision architecture, but is still a good entry point:

https://en.wikipedia.org/wiki/Diffusion_of_responsibility