> Engineers complained that their agent made unhelpful comments and produced low-quality output.

Do you mean they found Claude's output, full of smoking-guns and honest caveats which are all load-bearing and genuinely bite -- they found it "low-quality" by default? Wow. Color me surprised. /s

Presumably their agent was running an anthropic model, or it wouldn’t have been a partner case study.

So, the premise is a bit of a self-own.

That said, the solution may still have merit regardless of the model that sent them looking.