Oof, this tracks with my experience on the NHS… it seems like extreme busyness comes off as a lack of due care.

One time I met a psychiatrist after moving to a new area. In our very first meeting he takes me off a medicine I’ve been on for nearly 7 years, cold turkey. Then? _Zero_ follow-up, no check-ins, and I can’t get an appointment on my own for months. The decision may have been wise, leaving out specifics here, but the lack of follow-up really was negligent.