I saw the same thing happen in Leeds. A friend came back to her public health program after Christmas in Zimbabwe. The NHS was dragging their feet, like, "oh, we need to get a specialists opinion before we can even draw blood, then it has to be sent to the school of tropical medicine, that will be a few days, etc". Her African friends (and a European friend that worked in Africa for MSF) had to explain malaria to the hospital and beg them to just get her started on an artemsin compound while they were wasting time wondering how to test for it.