UPDATE: After I posted here, within a couple of hours they sent me an email that "we have verified your information and removed the restriction from your account".

Coincidence? A very weird one!

Clarification: The account was locked for 2 days and as soon as I decided to write here about it TODAY, within 2-3 hours of posting here, they decided to sent an email out of the blue that they have reviewed my account, when I have attempted a request for a review via their helpdesk without any success; during the fill up form process it was redirecting me to other pages with plain data explaining to me what should I do with government ID verification process; that's all.