We just purchased a brand new top of the line Bambu with all the accessories, only for it to be defective on arrival. Their front panel display uses such thin fonts, it makes it almost impossible to read without glasses, and their error codes just send you in infinite loops that make you want to pull your hair out. They really spin themselves as the end all and be all to turn key professional 3d printing, and the reality has been anything but. We are currently waiting on a new part from China that will show up when whomever knows and at best, and all they could offer us a minor credit towards spending more money that doesn't even equal an hours pay.

I wish I could talk better about them, but what a let down. I really hope someone really figures out how to put the screws to them over this GPL violation.

That hasn’t been my experience, for me their software and hardware makes them the Apple of 3d printing. It’s something my mother could use, and everything works out of the box and is simple to maintain. The H2 series is awesome