We developed Qisutu as a free and open-source ticketing and service desk platform for organizations that want to keep their support system and data on their own infrastructure.

It includes ticket management, customer and agent portals, automation, service and SLA management, reporting, a knowledge base, and an integrated CMDB. Qisutu supports eleven languages and is licensed under the GNU AGPLv3.

We would appreciate honest technical feedback, particularly regarding installation, usability, and the project documentation.