Nobody is talking about bad or slow service.

It's just there is a difference between "slow service" and, you know, taking needed time.

Sure, some times it can be slow, at any place or country. But the thing described in the parent comment is just either a hyperbolization (my bet) or some unfortunate coincidence.

There are plenty of comments about bad and slow service here, and who of us haven't experienced that many times in real life? In all kinds of places.