My wife's startup made the mistake of building her internal operations around Claude Team.

Then she hired a VA in the Philippines. Anthropic promptly banned her account without warning once the VA connected to the account. It took her weeks to get her account reinstated, at which point she had already moved on to OpenAI.

How many big tech companies let you talk to a human to get support. Automation is wonderful to cut cost for them but for the users being unable to get support is a horrible experience. But you cannot go elsewhere because they are the only player in town.

How can small companies with 1000x less money able to provide live support, but if you pay 20, 100, 200 dollars for a subscription you dont have a phone number to call ?

But Philippines is on Anthropics list of allowed countries?