> This argument is unfortunately flawed. If the customers had been handed the software on day 1, by day 100 it would be full of security bugs

Stop. This doesn't have to be true...

> Oh and they'd have to maintain mobile apps on Android and iOS as those platforms change and break things. They might need to buy cyber risk insurance too.

This worked just fine, also, until Apple decided to have meetings with devs of popular software to push for subscriptions. Not we have the current state of bullshit.