Thanks! The site got hugged to HTTP 500 death.

This is a great list. I didn't disagree with a single point. Some of those lessons took me far too many years to learn myself.

Hard disagree on number 4. Open-ended questions that facilitate conversation are ideal. (They are an art form in themselves.) Since we're being analytical, you need a scaffold for the conversation, and questions are a better way to build it.

Maybe I’m misinterpreting "early on." I guess their point holds for the first 500 words or so.