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zer00eyz 2 hours ago

> amplified over Slack

Slack and Zoom are a massive parts of the problem. Because "my boss can read it" sure does curtail a lot of conversations.

You are left in a situation where you miss out on all sorts of hints that people just aren't putting out. A string of tepid yes's on the way to get coffee is a much different signal than a string of yes's with no context in Slack. Things may be different again on zoom because of equipment quality and connectivity and peoples willingness to be a certain way on camera (and when looking at themselves).

I have seen at least half a dozen work place kerfuffles in the last 5 years that would have been avoided entirely if people were regularly co-located.

Unless you're small enough to get away with a very open and free culture (both business and personal) then there is a lot being left on the table that requires work to be re-gained. Many organizations are still bad at this.

neilv 37 minutes ago | parent | next [-]

Agreed, the loss of some opportunities for signal like is definitely one of the downsides.

One thing that helps a lot is occasionally mixing in (non-recorded) video or phone calls, and having a lightweight way to initiate one.

Text chat: "quick call this afternoon?" "3pm ET?" ":thumb-up:" <call added to calendars>

For that matter, making 1-on-1 text chats mostly private reduces the chilling effect of perceived boss panopticon. The company might retain logs for various reasons, but the only access is through Legal, and only for exceptional events.

(Though, there may soon be an additional chilling effect on communication within a company: people will realize it's an individual problem if the company's third-party team communication SaaS is profiling them individually in company chats "for AI training", and using/selling that various ways. There's already a lot of SOP performative and gaming behavior in our field, especially when it comes to obtaining jobs and getting good performance evaluations and promotions, so we can extrapolate what will happen.)

2 hours ago | parent | prev [-]
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