I'd say they read the room perfectly. The entire issue is AI slop, I don't see why their response shouldn't be, too.

They have absolutely no reason to take such complaints seriously when the complainers are so dependent on their product, they can't even complain without it. Think reading AI slop is unpleasant? Great, just stop generating more AI slop, it's easy. But that's not going to happen. These people probably need to ask Claude how to tie their shoelaces every morning.