| ▲ | charcircuit 5 hours ago |
| What product does not listen to how users use the product to design the first or later version of a product? |
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| ▲ | vasco 3 hours ago | parent | next [-] |
| A hammer doesn’t have a sensor to know how you are doing while you're hammering away, and it doesn't make the strike smoother to keep you hammering longer if you start seeming tired. Almost no products ever monitor you |
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| ▲ | rf15 5 hours ago | parent | prev [-] |
| Most products don't spy on you? |
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| ▲ | itake 4 hours ago | parent [-] | | According to "Build things that last" author, 90% of the businesses evaluated are "customer first", meaning business listen to the customer and improve their produce based on that feedback. | | |
| ▲ | solid_fuel 4 hours ago | parent [-] | | voluntary feedback - things like "I wish the customer service was faster" - is not the same thing as measuring engagement time down to the millisecond and using that data to feed a presentation loop. | | |
| ▲ | charcircuit 3 hours ago | parent [-] | | Engagement is measuring voluntary feedback. If you aren't engaged you typically either move to the next piece of content or close the app. These are the voluntary mechanisms you as a customer report how good the recommendation is. |
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