When you purchase a new laptop, you can choose a different manufacturer who may have a more durable product. When you have a framework, you're forced to buy the same component from the same company that made it poorly in the first place, if it's even in stock.

You're always free to purchase a new laptop, though.

When you buy a framework, you are not forced to buy the same component from framework. You are free to buy a new laptop like you would if your laptop from Dell failed.