I've slowly shifted all my consumer purchases from Amazon to local shops and other online platforms, including Etsy.

I'm now seriously contemplating deleting my Amazon account of 15 years in one whole swoop. The quality degradation is painfully apparent, and the value add of Amazon in my life has been steadily declining for a while.

I've also had terrible experiences with AWS, but that's a different story.

Amazon's only core product that they care about now is their stock price.

Generally curious but a lot of the stuff I find on Etsy is the same crap from Alibaba/Amazon .. What are you buying from Etsy that isn't this?

> Amazon's only core product that they care about now is their stock price.

"Only" here is incorrect. I posit every public company's primary concern is stock price. But certain behaviors and values align with driving that stock price up and for Amazon it's Customer Obsession. And they are not obsessed with it because they love you, it's because they love your repeat business. But that obsession means your happiness and their stock price are aligned, for now.

I pushed Purchase on Amazon one day and was opening the package 36 minutes later. I can barely drive down to a gas station, get a coke and come back in that time. But I wanted a particular, random item one morning and was setting it up within the hour without leaving my seat. Ebay and Walmart and Local shop can't do that.

I support leaving out of principle, that's laudable. But it won't be because they aren't good at delivering CX.

I’m trying to get rid of Amazon but honestly it’s very hard. All vendor websites are shit, high friction, high bugs. Vendors consistently delivers significantly slower (like 2-3 weeks sometimes)

There is no single website that offers similar solution where my payment is saved and I can just buy and forget.

Only thing I’ve successfully replaced is grocery shopping.

I have a place in upstate NY, near the vermont/canada border. I have prime. The best shipping they usually do is a week. Nigh useless.

Best Buy, Microcenter, B&H, Walmart all do better. They just don't have the range or sometimes do not respect my tax forms.

I am an hour drive from a larger town with a big box store like Walmart. The Best Buy closed. The closest thing nearby is something called Tractor Supply. They put out a big sign each year saying "We Have Chicks!!!" which means they have baby chickens, ducks and turkeys. They are super cute.

>I've slowly shifted all my consumer purchases from Amazon to local shops and other online platforms, including Etsy.

This is why I'm so bullish on Shopify. It increasingly is getting network effects (Shop.app) and people are starting to become even more brand loyal than before. Even Chinese companies are creating strong brand categories at a fraction of US counterparts and selling direct on Shopify to (e.g. Anker, Fnirsi, Fanttik, etc.)

Alot of things are just fine, or more than fine, on Amazon (behemoth or not). If I know what brand I want, or I want a cheap version of something and the more or less guarantee if they screw up, it will be replaced or refunded, I absolutely would use Amazon. Some of the Amazon Essentials are a godsend if you cannot stand shopping. It is looking for new things, being unable to find exactly what I need without being overwhelmed, or not being sure of what of something to get, that gets me anxious.

Amused so many people here seem to be pushing etsy. I saw the same supposedly hand-made mugs on sale by hundreds of people on etsy a few years ago.

As someone who sells actually custom created stuff on Etsy, it’s still definitely the best place for that but the alibaba and temu junk is growing on the platform.

This. I only have an Amazon account for a specific item - a dried soup mix that my mom who is off the grid, lives for. No PRime, no other purchases and if I could find the product elsewhere, I'd leave Amazon in a heartbeat. For the rest of it, my online shopping is mostly ebay. Been on it since the start and have had zero issues with any merchant or product (mostly used computer kit or repair items) that I've purchased.

Yeah, same here. Shopping on Amazon is awful. Logistics and delivery, A-OK, but I don't want what they are selling.

I'm happy to wait 3 more days, and have inaccurate delivery estimates, in order to get what I actually want.

It also spurred me to move most of stuff off of AWS, which is saving me money now too! The cloud ecosystem has grown in the past 10 years, and I hadn't shopped around, and was missing out on better experience that cost far less.

But Etsy also has these ads, and I find them even harder to identify than on Amazon

Mostly I'm buying Amazon groceries because here in Boston if you don't have a car and access to Costco, wow are your local shops over-priced. Wholefoods, Star Market, and Trader Joes are all at least 25% more expensive.

In my experience, Etsy and Amazon are both following the same trajectory. Lower quality, lower value, fake and imitation products becoming more common, etc. On Etsy, it used to be the norm that a product would be unique, interesting, and probably handmade. Now, there’s a decent amount of 3D/screen printed junk that might also have some AI slop thrown in for good measure. The corporations have also moved in, just like they did with Airbnb.

The most common issue for me is what happened when I bought a custom dog bowl, thinking the ceramic was made by the seller. Later stumbled upon something similar and realized it was just an off the shelf bowl and the dog’s name had been painted on. That not worth nothing, and it was still probably nicer than what I could’ve gotten on Amazon, and maybe I should’ve asked before buying. But there’s just a lot of that, “make a quick buck” type of stuff and it’s not always obvious.

I live in Bellevue so by supporting Amazon I'm supporting a local business. It's hard to imagine replacing most of the things I get from the site with someplace else. (Though it'd be nice to have a Micro Center.) I've even started getting more grocery products as Safeway/QFC/Fred Meyer up their prices, and the Redmond Fred Meyer closed which had the best produce. Etsy is mainly useful to me for the occasional copyright-infringing merch.

> other online platforms, including Etsy.

For the past decade Etsy has been a rebranded Temu/Ali Express. There's almost nothing local, or original, or worth anything on it.

All large online shopping services converge onto the same Amazon model.

I deleted my Amazon account earlier this year. I have yet to feel like I am stuck and unable to get something. It has made me turn directly to the seller, so it then I know every single dollar is going to them, versus most of it going to the seller and Amazon getting a cut. It has also made me look closely at places in my city where I can pick things up. I've found a few new shops I didnt know existed because the default was Amazon. The only bummer was I lost about 5 years of Audible books, most I listened to once but a few were repeat listens. I will just pick them up on Libro when I get the desire to listen to it again.

If you have a Costco nearby, highly recommend for the products they carry. I pay for the executive membership, and also ship products to where ever I need using their online shopping.

(no affiliation, I just love the company and how they treat their employees and customers, strong value for price paid imho)

eBay is my first go-to.

Etsy is full of AI and temu aliexpress slop; how do you avoid it?

I would love to support mom and pop stores if they don't charge 25% more than amazon. Here, in NY buying from small store means getting ripped off.

Amazon is just so convenient for me. They deliver within a day in a package locker next to home.

Meanwhile with other platforms it takes up to a week, the delivery timeframe is 08:00 to 21:00, I then have to wait for the delivery person to call me because they can never find my front door. And if I happen to be on the toilet when they ring the package is delivered to a parcel point ten kilometers away. So I have to rent a car to go pickup my package.

Amazon has absolutely nailed the delivery here. They looked at how people struggle with online orders and streamlined it completely. It’s such a blessing not to have to deal with delivery drivers anymore.

If Amazon charged €10 extra per package I would still order with them.

I cancelled prime this year. It no longer had any value. It's more expensive but shittier in every way.

I love that Perplexity just beat them in court because AIs are at least one hammer that might smash this bullshit. It's so sad, Amazon is chasing every short-term dollar at the expense of long-term success. I have also been moving my purchases away from them - might as well buy direct from the Chinese sellers rather than use Amazon as a middleman.

did that already years ago :)

There are a lot of cases where I go direct-to-vendor. Particularly for niche products such as supplements and men's cosmetics, it is easier to find one or two trustworthy distributors or manufacturers who have most of what I want.

There has been a lot of consolidation in this space. Part of that means that independent webstores closed up and moved exclusively to Amazon. If they did not close up shop, they now use Shop/Shopify or a similar SaaS, which streamlines sign-ups, sign-ins, and checkouts, for better or worse. All the better if you've got PayPal or Apple/Google Pay.

I've noticed that a lot of "click and mortar" stores have really abysmal product on their physical shelves. Like, it's discontinued, or all the wrong sizes, subtly defective, or just undesirable. It's like their stores are kind of dumping grounds, and it makes sense, because the sort of person in 2026 who gets in a car, and shops in a store, and grabs stuff uncritically off the shelf is not your most discerning or astute shopper.

Target's shopping experience remains better than most. Their stores include everyday needs like groceries and medicine, so I can meet a lot of my needs by dropping in. Furthermore, their app-based shopping (marketplace) is pretty good too, so if I need housewares delivered or something, or I need to look up something and find it right now, in-store, their app is right there. And their shopping carts now have little dedicated slots to drop in your smartphone next to the cupholders.

The best online shopping is Office Depot/OfficeMAX. They've shrunk their retail footprint, but their online store is still a non-marketplace, and really good for buying the kinds of things they sell. That includes some non-intuitive buys, like you can find kitchen supplies, because they stock many breakrooms for small/medium businesses. Good place for electronics and accessories and art supplies, even if you are just comparison-shopping. Their delivery is rapid and often just comes from the nearest store!

The best part about not using Amazon is I get to get my stuff quicker, and I can see/feel it. Buying clothes off Amazon is basically the worst thing ever, for instance.

One day shipping is fast, but I can run to the store in 15 minutes. Can't beat that.