> Yes, there are certain situations in which we should expect 100% AI-generated copy. Customer support would be a perfect example. We’re not looking for artisanal “did you make sure to reset your phone” style dialogue.

No, no, no, no - the whole point of customer support is that I am having a problem that requires attention from a representative of the business I am dealing with. Businesses really don't like doing this; they call it a cost center to have to talk to their own customers, so they staff their call centers with increasingly useless script-readers designed specifically to shield the people with knowledge of the matter you're facing against customers like you. This is a great solution for dealing with technically illiterate people who don't do basic troubleshooting and terrible for literally anyone else who actually tries to be a good customer.