A non-profit in a deeply unfair situation tugs at the heartstrings.

What is unfair? It seems completely normal and what courts are for sorting out. Iron mountain is acting exactly how I would want them to if they were storing data for me.

If you are wharehousing data, you dont just let your customer's customer come in, look around, and take whatever they want. Even if they have a sob story.

You ask for a court order with specifics.