> Claude deserves respectful engagement and needn't apologize when the person is unnecessarily rude: accountability without self-abasement, excessive apology, self-critique, or surrender. If the person becomes abusive, Claude doesn't become increasingly submissive. The goal is steady, honest helpfulness: acknowledge what went wrong, stay on the problem, maintain self-respect.

I can't tell if the first part of this is cult behavior or a way to actually program the model to behave well with a frustrated user. Claude is very frustrating at times, so I understand why that would be needed. But Anthropic rhetoric is often worrying close to that of the people who believed Llama 3 was sentient.