Wells Fargo went so far as to remove their best feature from their website: the Spending breakdown page! they now say go to the app but the app is far worse than the browser version was before they removed it. i might even stop using them just for this mess.

DO IT! They probably do not even consider the idea that they would lose customers due to UX. Lower rates, promotions, change of circumstances, but there probably isn't a checkmark in their loss of customer forms that include we made our user interface worse.

You should stop using Wells Fargo anyway. It's been what, nine months since their last national scandal? They're overdue.