Amazon Rufus has been mildly successful for me. I think the failures I've experienced with it are mostly because the product I'm looking for doesn't exist in the catalog.

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pydry 2 hours ago | parent [-]

It's been an absolute fucking disaster for me. It hallucinates endlessly and its searches are terrible. It even managed to confidently gaslight me about there being a VAT invoice available for a specific product.

I noticed yesterday when browsing on mobile that there used to be a box where I could search reviews and it got swapped with a Rufus box. I guess somebody needs to juice their engagement numbers for an investor briefing.

honestly, Amazon doesnt even need AI it just needs a better UI, more metadata for its products and to make reviews less scammy.

	▲	sgc 2 hours ago \| parent [-]
		I asked a question once and now there is a effing alexa for shopping toolbar that takes a quarter of the screen that will not go away no matter how many times I close it, and the space remains taken even if I adblock it. Absolutely hostile implementation. I have words for this I cannot type out.