All the Launchpad had to do was respond on the radio to the skiff, the cruise ship, or the USCG. They weren’t obligated to do more.

A pan pan is a non emergency in a deteriorating situation.

I don't know the area or the details at what happend.

There is this quote from the USCG.

“At approximately 9:56 p.m., the Coast Guard determined they [the skiff] were not in distress and issued a marine assistance request broadcast on their behalf,”

Exactly what a pan pan call is.

The biggest issue is the lack of communication and the excuse that a superyacht wasn't monitoring channel 16.