| ▲ | fwip 3 hours ago | |
Customers are not perfectly-informed rational actors. The areas that companies are cutting costs on are precisely those that are most likely to escape the customer's notice - slightly smaller size, less durable, etc. It turns out that it's more profitable to buy up an existing brand and slowly cheap out on the product (basically capitalizing the reputation) than it is to continue to produce a quality product. | ||