I found this article quite myopic.

This is not a “tragedy of the commons”, it’s just a deficit of state capacity.

The state needs to use AI to make bureaucracy instantaneous. That’s the only option, unless you ban AI for this kind of thing (not gonna happen).

> it’s just a deficit of state capacity.

That’s what a “tragedy of the commons” is though. The degradation of a shared resource (state capacity) by people acting in their own best interest.

The state using AI “to make bureaucracy instantaneous” is a tragedy of the commons. The experience is degraded because before you trusted your grievance will be heard, but now you might get auto rejected by an AI. It’s pretty much the definition of the phrase.

State capacity is a common good though, and AI makes abusing it much easier.

So how do you propose to deal with the inevitable errors using AI would cause?