There are false positives. Every time I've used a tool like this, I get reports from my users about it blocking their access. It's especially bad for users who use privacy oriented browsers like Brave or use VPNs.

For a personal site where you don't care about 0.1% of your users getting blocked, it's probably fine. For a business, blocking some of your paying customers isn't acceptable.

> For a business, blocking some of your paying customers isn't acceptable.

That depends on your business and the costs you're incurring from the bots. It might be justifiable to lose 0.1% of your customers if it means saving server costs from serving useless bot traffic.