> I'm impressed with Framework's handling of this issue

I'm not. I'd like to see some sort of tangible compensation from them, not just a "we're sorry". Maybe a discount code or a freebie, or actual hard cash. I'd also like to see them pursue legal action against Metabase. And finally, I'd like them to be upfront with how they store and use PII. Had I known that they were going go store it with a third-party - and that too, unsalted and unencrypted - I would've never even signed up.