I just can't believe there can be people on HN can be so stupid to not understand this. Are you part of some anti-AI astroturfing botnet?

Let's start with fact with humans who are so poor at this job already. Even doctors routinely use chatpgt to summarize your cases. Plenty of cases where conditions misdiagnosed for years are solved by an llm.

But more importantly its what this is system is going to solve is when there is 1 dispatcher who is busy solving someone's pimples and their life story how it was fashion to wear onion on their belt at the time. Meanwhile there is someone in queue with actual emergency. Instead they can be processed, prioritized, etc.

This is not about removing people from loop, but instead helping when there is literally no people available in peak times.