Atlassian has gone from a trusted enterprise-partner to a complete shit-show in just 18 months. This surprises nobody. There will be classes taught in how to fuck up a good business and Atlassian will be the prime example.

Regards, /someone who migrated 3500 users from Atlassians products recently due to their "cloud only"-bullshit.

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yborg 2 hours ago | parent | next [-]

You'd have to look at their profit numbers. They have a huge captive base of customers, like Adobe it might take decades for things to get bad enough and alternatives to arise before their profitability is impacted. And the executives who benefit will have cashed out long before then.

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walrus01 2 hours ago | parent [-]

Recently saw an example of somebody who vibe coded a tool to mass export the contents of a 'Confluence' wiki into an instance of self hosted mediawiki, preserving everything.

Mediawiki as a whole has a feature set that 95% of organizations will only scratch the surface of. There's a ridiculous number of possible plugins and customization if you have somebody who knows what they're doing with it.

The majority of companies that need an internal KB/wiki do not have as complex needs or use cases as wikipedia itself or the wikimedia foundation.

	▲	busterarm an hour ago \| parent [-]
		I've been at more than one company that migrated _from_ MediaWiki to Confluence. It usually boils down to "non-developers have to use this and Markdown+plugins is hard". Turns out no matter how much better the thing is, the users have to know what they're doing more than the operators do.

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zelphirkalt an hour ago | parent | prev | next [-]

They were not trustworthy years ago already. Using Atlassian products, one has had to look out for disastrous announcements about their customer data usage way before 18 months ago, especially, if running a business inside the EU, and at least trying to adhere to data protection laws.

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gbalduzzi 2 hours ago | parent | prev | next [-]

I started to consider it a show show way earlier than 18 months ago. Jira is so terrible to use that it is hard to phantom how they are able to be paid for their product

	▲	mosura 2 hours ago \| parent [-]
		Jira is how it is because almost any product that grows to be that flexible will develop the same problems. They failed to rearchitect it to something suitable for the inherent flexibility though, so it remains a disaster area, but one that is uniquely able to fit the whims of any manager that can then mandate it for everyone else.

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chollida1 an hour ago | parent | prev [-]

if you track their 5 year stock price you'll find the market fully agrees with you. It was $458 in 2021 and is $112 now.

The market caught on quickly that Atlassian's software fits into the group of software like Oracle or SAP that no one uses by choice and only uses because it was forced on them.

	▲	shagie an hour ago \| parent [-]
		> ... Many forms of issue tracking have been tried, and will be tried in this world of sin and woe. No one pretends that Jira is perfect or all-wise. Indeed, it has been said that Jira is the worst of the issue trackers except all those other forms that have been tried from time to time; but there is the broad feeling in our company that the people should track, continuously track, and that client opinion, expressed by all project management means, should shape, guide, and control the actions of management who are their masters and not their servants. ... -- Churchill, House of Commons, 11 November 1947