This is so weird, seeing this. Two years ago, I got a customs notice from FedEx asking to fill in my details. That was just a plain email from __some guy__ at FedEx with a PDF file attached. I wasn't expecting any package.

I wrote to their chatbot (of course, no human assistance) and after some time of "prompt engineering," or what one might call coercing, it finally directed me to a human consultant who confirmed it was indeed not a scam, and that it was indeed their messaging.

I opened the PDF, and it was pre-filled with someone else's data, with blank rectangles placed over fields in a bad attempt at redacting them (you could just move those rectangles around to reveal the underlying data).

The package later turned out to be a surprise from collaborators abroad. Years later, I still feel that scam aftertaste whenever I see the FedEx logo.

I've gotten the same from FedEx several times over the years. It never gets less weird.