It's because in many cases it exactly sounds like what happened. They asked something one shot, then seeing that the AI didn't quite solve the same task that the prompter had in mind, he just closes it and decides that AI is stupid and can't even do the task and it's all hype. I say, "what you just told me right now, did you even try typing that into the chat with the AI?", and they just stare at me. You have to iterate! You have to provide context, you have to provide access to the tools you also use to do your job.

The other day someone complained here on HN that AI failed to optimize his code speed. Turns out he just pasted in the code, didn't use an agentic harness with end-to-end benchmarking ability for the model to ground its changes in and to hill-climb on. But even as a human you need to test your hypotheses and measure things, and sometimes something you thought would help actually makes it slower.

It happens over and over, but it's no skin off my nose. If they don't want to learn to use it, it's on them.