> Building a Saas product seems somewhat trivial at this point.

The trap here is the word "seems". When I started building my SaaS years back I thought the problem space was trivial (even joked to my business partner that I could spin the whole thing up in a weekend).

But almost 5 years on it's anything but trivial. The issue isn't with the core features, the core features in our app have been running for years without issue. What is very much non-trivial are all those subtle tiny features around the main feature that enhance the experience.

My customers don't pay me for the primary feature, that they could reproduce in a weekend. They pay me for all the tiny sub-features that came out of all those minor things that I mentioned in my first comment.

Those tiny details are the reason that it's both very easy to say things like "SaaS is trivial" and why the entrenched players are still at the top.

Interesting. You don't have to give away any secrets, but when you're talking about tiny details/sub features, what sorts of issues are you describing?