No mention of an algorithm/sensor for checking capacity of the car. It's a pain when your elevator car shows, it's full, and your request is canceled, meaning you have to press again. Better if the car was full and just moved on.

I can see how that could be challenging when people get off on intermediate floors, making a full car available again, changing status. And, if 3 people are waiting and there is room for 1, should it stop or not? Etc.

My favorite takeaway from this is how simplicity often beats complexity.

Load penalty is part of the Otis RSR algorithm, it's in the article.