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ForHackernews 3 hours ago

I think sensible legislation might require that commercial AI providers discourage anthropomorphisation by avoiding personal pronouns from chatbot interfaces.

"Hey, customer service chatbot, can you help me get a refund for my order?"

BAD: "Sure thing, I'll be happy to help you with that, I just need your order details..."

GOOD: "Yes, this computer system can start the refund process. Please enter your order number."

mdp2021 43 minutes ago | parent | next [-]

> discourage anthropomorphisation by avoiding personal pronouns

The fault is in the naïve antropomorphizer not in that which writes "I" being in fact a "first person".

nradov 2 hours ago | parent | prev [-]

The last thing we need is governments mandating software functionality.

ForHackernews 2 hours ago | parent [-]

Boy have I got bad news for you...