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EvanAnderson 3 hours ago

My spirit was broken for that kind of work a long time ago.

More often than not I end up talking to someone in the sender's IT who fancies themself an expert and is completely incredulous that there could possibly be a problem on their side ("But we don't have problems sending email to anybody but you...")

I should want to fight the good fight, but it's so demoralizing.

Edit:

Dealing with other IT people on problems like this taught me a ton of humility. It wasn't until I was in my early 30s before I'd reached a level of maturity to approach trouble reports like this being reported to me with an open mind. Before that I fancied myself and expert and, likely, was insufferable in many contexts.

Now I'm insufferable in fewer contexts.