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| ▲ | r_lee 15 hours ago | parent | next [-] | | It's either that (pay $1 million or something) or find an Anthropic employee here or post on X you might also want to try calling sales and asking if this is how their product is intended to work, they might be able to escalate | |
| ▲ | kay_o 15 hours ago | parent | prev [-] | | This was serious post sadly ! All self serve tiers Claude Team, OpenAI Business, ... all are considered the same as personal plan. The only differentiated tier is [self service] || [enterprise support contract with guarantees] | | |
| ▲ | KellyCriterion 10 hours ago | parent [-] | | Thats an interesting perspective, I never thought about it that way, because I expect at least some support when being a paying customer, even a small one. (aprt from that, we have around 10 seats, so we may be smaller, bot its not "nothing"?) | | |
| ▲ | kay_o 6 hours ago | parent [-] | | It is nothing. There are many individuals that run 10 seats, not even business, and unless you are paying API per token rates you are a loss already without answering a support ticket ! Unfortunately ... |
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