I think there’s a kind of laundering that goes on. Like if leadership just told devs to go build something (gave them a prompt) and the devs picked some defaults, leadership wouldn’t like it, they’d want some different interpretation of the prompt, there’d be lots of back and forth.

Somehow when it’s the LLM that makes the choices, everyone is impressed with what AI did. It’s really just whatever defaults have been trained in, but somehow we’re ok with this.

Part of it is better marketing and communication. Basically the defaults of OpenAI and Anthropic are better than what a random dev will pick. But it’s not really that natural language is a better interface, it’s more that having “AI” for now somehow intermediates responsibility so everyone is ok with what it picked, when they probably wouldn’t accept the same if the internal team came up with it. It’s not too different from hiring consultants.