I am adjacent to UX as a field, and, IMO, it’s in deep crisis itself. I don’t know when or how “ergonomics” in tech became “how to sit in front of a computer” and “design” became “creating visual assets” but even people who work in the field often reduce their jobs to simplified and corporate-optimized simulacras. I am less confident about what’s happening in academia but based on my casual browsing, it’s not better.

You need good experts to do proper research, and those haven’t been able to learn, practice, or improve their craft in any serious manner for a while.