Counterpoint: Take a look at consumer cellular. I would say it’s drastically cheaper than verizon, at&t, or t-mobile, but the customer support is better than all 3.

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ungreased0675 5 hours ago | parent [-]

Ting also has (had?) excellent customer service. Call the 800 number and the first thing you hear is “hello” from an actual human who has the ability to help you. They also didn’t charge a lot, which makes me think great customer service is a choice.

	▲	inigyou 2 hours ago \| parent [-]
		The relevant mindset is "we can shrink our way to growth". Managers think by cutting employees and roles the company will get bigger. It won't.