I'm very interested in their anonymization and classification processes. Traditionally, conversational writing is too complex to anonymize automatically without false negatives, and remaining PII might be very personal in nature.

> Observation Clustering and Taxonomy Organisation (OCTO), a tool for transforming massive unstructured text data, like LLM conversations, and distilling them into organized entities.

This also sounds interesting. Hand crafted ontologies that I've seen used were always too hard to maintain and make useful, but potentially they have something automated?