Citation needed. Walk in with photo ID, a bank card, and your PIN, and all the major banks will send you a reset-password email.

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soupbowl 2 days ago | parent | next [-]

I went to my bank with all my ID and my bank card, talked to the teller and was told to call a support line. One of my parents went through the same thing.

I don't have a citation for you just recent experience, do you have a citation?

	▲	SoftTalker 2 days ago \| parent [-]
		Switch to a better bank. My credit union has people who can help with any online banking/website login issues. They aren't tellers, but they are there. You just need to ask to speak to a customer service rep.

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crote 2 days ago | parent | prev | next [-]

Tried this, they weren't even able to verify my ID for KYC reasons. Had to go a second time after they blocked my account with zero warning. I have zero expectation that they will be able to help me with a password reset

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tekla 2 days ago | parent | prev [-]

I help run a non-profit and the only time I have ever been able to get this kind of service is when I visit a bank that has in-person business services. Tellers do not have any ability to do any of this.