We have RUINED the food industry. It started with gig-work delivery. Restaurants will never recover from GrubHub and ghost kitchens. Food quality and service died years ago.

Now, they don't have to pay for or manage delivery people, or pay anyone to make their menus for them.

There are no consequences to lying. People have a bad experience sure, but they'll forget next time they order off grubhub and simply search for "burrito near me" and click on the first good looking food.