I stopped paying for Codex because of this shit. "Whoops we burned a week of 20x usage in minutes because we fucked up the cache again. You can keep paying money to get more resets to fix it"

nah, I'll use open models. Only way I'd use codex now is if it was free, and I don't mean someone else paying for it. I would rather have them pay for DSv4P or Kimi

I think it's perfectly normal for errors to occur given the pace of development.

Retroactive refunds are certainly better, but I think OpenAI is much more customer-focused in this regard than Anthropic.

When did that happen with Codex? I thought that was a Claude Code thing