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skeke 3 hours ago

Oh brother

AI hasn’t even taken the class of jobs associated with customer service lmao

12345hn6789 3 hours ago | parent | next [-]

Uh.... Have you ever called customer service lately?

ben_w an hour ago | parent [-]

Or indeed 20 years ago when "press 1 for foo, press 2 for bar" was already a thing.

fidotron 3 hours ago | parent | prev [-]

Do we employ mathematicians in customer service roles?

nicce 3 hours ago | parent | next [-]

Luckily the job situation for pure mathematicians was already bad.

akoboldfrying 2 hours ago | parent [-]

I got a solid laugh out of this.

sscaryterry 3 hours ago | parent | prev [-]

Thats a silly and obtuse comment.

fidotron 3 hours ago | parent [-]

You mean the answer betrays the point: customer service is surprisingly hard, we just have a large number of people that are capable of doing it.

This is what the whole https://people.csail.mit.edu/brooks/papers/elephants.pdf is about.

sscaryterry 3 hours ago | parent [-]

I stand by my point, you've not read the author's intent, instead you decided to twist words.

fidotron 3 hours ago | parent [-]

What a silly and obtuse comment.

sscaryterry 3 hours ago | parent [-]

[flagged]

fidotron 3 hours ago | parent [-]

And that's why you aren't qualified for a customer service role but might be for something that current AI is competitive with.