If you read the quotes from the union, they blame the management, and they cite workplace survillience as one issue, wich is happened to be a machine learning tool. So, of course the article talks about AI, because thats the trendy buzzword.

> and they cite workplace survillience as one issue, wich is happened to be a machine learning tool.

That tool was a trial that they put away (but may come back).

The rest of the stuff all existed pre-LLMs and isn't even machine learning (time per call).

They already did a trial which used the trendy buzzword to surveil the nurses. The nurses want to implement controls on that trendy buzzword before it is further misused by management to cause harm to patients (by way of making the nurses focus on meeting some arbitrary performance metric rather than focusing on patient care).